---
title: "Medical Equipment Rental Software for Salesforce | Eposly"
url: https://eposly.io/industries/healthcare-and-services/medical-equipment-rental-pos
description: "Medical equipment rental software that runs inside Salesforce. Sell and rent mobility aids on one order and collect rental payments on the client's saved card."
lang: en-GB
---

Premium in-person services and healthcare

# Medical equipment rental software that runs _inside Salesforce_

Sell and rent mobility aids and medical equipment directly in Salesforce. Eposly runs the sale and the payments, and every sale and rental payment is recorded against the client record.

Try the interactive demo (https://eposly.io/demos/interactive-eposly-demo)

Image: A mobility scooter rental on a client's order in Eposly on iPad (https://eposly.io/images/industries/medical-equipment-rental/medequip-02-hero-step2-build-order.png)

Sales and rentals on the same order

Eposly is the Salesforce-native point of sale and payment layer for medical equipment sales and rentals. Staff open the client, add a rental or a purchase to one order and take the first payment in the store or at the client's home. Rental payments then run on a schedule on the client's saved card, and every payment is recorded against the client record in Salesforce.

- Sales and rentals on the same order
- Rental payments on a schedule, on the client's saved card
- In the store, at the rental desk or at the client's home

At the store

## What makes selling and renting medical equipment different?

The same item can be sold today and rented tomorrow.

### Sale or rental is decided at the counter

Many aids can be bought or rented, depending on how long the client needs them.

### Rentals run for months

Payment continues long after the equipment leaves the store.

### Equipment comes back

Items go out, come back and go out again, across stores and homes.

### The client is known and supported

Clients return with family or carers, and their history matters at every visit.

### Service happens at home

Deliveries and fittings often take place at the client's home.

A rental

## How does Eposly handle a rental sale and its monthly payments?

One order on the client record, from handover to the last payment.

1. 01
   ### Open the client
   Start the order on the client's record and find the equipment, with stock across stores in view where you use the Inventory module.
2. 02
   ### Build the order
3. 03
   ### Take the first payment
4. 04
   ### Check the store's orders
5. 05
   ### Collect the rental monthly

Try the interactive demo → (https://eposly.io/demos/interactive-eposly-demo)

Image: The Eposly screen for the selected step (https://eposly.io/images/industries/medical-equipment-rental/medequip-01-step1-open-client-find-equipment.png)

### How are sales and rentals of medical equipment recorded on the client record?

Both are orders created in Salesforce against the client record, so staff see what the client has bought, what they are renting and what is still to pay, at every store.

## What should medical equipment rental software handle at the point of sale?

A medical equipment business needs to

How Eposly handles it

Capability

Sell and rent from the same system

Sale and rental products from your Salesforce catalog on the same order

Transaction Execution →: https://eposly.io/product/capabilities/transaction-execution

Price rentals consistently

Your Salesforce setup can hold rental rates by period and client type, and Eposly applies them as the order is built

Configuration and Pricing →: https://eposly.io/product/capabilities/configuration-pricing

Collect rental payments

Recurring schedules on the client's saved card, ending on a date, after a set number of payments, or open-ended

Payments →: https://eposly.io/product/capabilities/payments

Know where the equipment is

Stock across stores while building the order, with the Inventory module

Multi-location POS →: https://eposly.io/product/capabilities/multi-location-pos

Take payment at the client's home

Eposly on iPad and mobile, with a connected card machine or a payment link

Assisted Sales →: https://eposly.io/product/capabilities/assisted-sales

Report on sales and rentals

Every sale and rental payment is in Salesforce, ready for reports and dashboards by store and product

Intelligence →: https://eposly.io/product/capabilities/intelligence

### How does a rental run from first payment to return?

The first payment is taken at handover. The rest runs on a schedule on the client's saved card, set to end on a date, after a set number of payments, or left open-ended. The return itself is handled in your rental process, and any refund is recorded in Salesforce against the order and the client record.

Payments

## How do clients pay for equipment and rentals?

- **Equipment bought today**Card, cash, gift card or a split, in one step.
- **Rental handed over today**First payment at handover, then scheduled payments on the client's saved card.
- **At the client's home**Card on iPad or mobile with a connected card machine, or a payment link.
- **Rental with no fixed end dateNew **An open-ended schedule on the client's saved card.

Recurring schedules run with a supported payment provider.

How payments work in Eposly →: https://eposly.io/products/payments

Image: Setting up scheduled rental payments on a client's saved card in Eposly (https://eposly.io/images/industries/medical-equipment-rental/medequip-06-payments-recurring-setup.png)
Image: Schedule details: frequency, start date and amount per payment (https://eposly.io/images/industries/medical-equipment-rental/medequip-07-payments-schedule-details.png)
Image: Confirmation that the payment schedule is active (https://eposly.io/images/industries/medical-equipment-rental/medequip-08-payments-plan-created.png)

> 100% rental and sales inventory accuracy. 8.5% sales increase year to year.

Omring, site-reported results

Image: Omring (https://eposly.io/images/industries/medical-equipment-rental/logo-omring.svg)

A Dutch senior-care provider running every mobility-aid sale and rental inside Salesforce, with a mobile point of sale designed for an elderly client base.

**5.0** on Salesforce AppExchange

Read the Omring story → (https://eposly.io/customers/omring)

## Where does medical equipment rental fit within premium in-person services?

Medical equipment retail and rental is one of the businesses Eposly serves as a POS for service businesses (https://eposly.io/industries/healthcare-and-services): a known client, a product that is sold or rented, and payments that continue after the visit.

Main industry page**Premium in-person services and healthcare**Back to services →: https://eposly.io/industries/healthcare-and-services
Clinics and therapy**Healthcare and clinics**Learn more →: https://eposly.io/industries/healthcare-and-services/healthcare-point-of-sale
Treatment packages**Med spas**Learn more →: https://eposly.io/industries/healthcare-and-services/med-spas

Medical equipment rental one-pager

## Take this page to your team

The key points from this page in one document to share with your team.

By downloading, you agree to our privacy policy (https://eposly.io/privacy).

## Questions buyers ask

Can rental payments be collected on a schedule?

Yes. Staff set up a recurring schedule on the client's saved card, monthly or at another frequency, ending on a date, after a set number of payments, or open-ended. Each payment is recorded against the client record in Salesforce, and a failed collection pauses the schedule and shows in a report for follow-up.

Can equipment be sold and rented from the same system?

Yes. Sale and rental products sit in the same Salesforce catalog, so a client can rent a wheelchair and buy a cushion on the same order, and both are recorded against the client record.

Who uses this: retail stores, rental desks or field teams?

All three. Store and rental desk staff use Eposly at the counter, and field teams use it on iPad or mobile at the client's home, all in the same Salesforce org.

Does Eposly replace rental management software?

No. Eposly handles the sale, the rental order and its payments in Salesforce. Equipment tracking, rental periods, returns, maintenance and delivery scheduling stay in the systems and processes built for them.

Does Eposly handle insurance or reimbursement claims?

No. Eposly handles client-paid sales and rentals. Insurance billing and reimbursement claims stay in the systems built for them.

## Run equipment sales and rentals in Salesforce

See how a point of sale runs inside Salesforce.

Try the interactive demo: https://eposly.io/demos/interactive-eposly-demo
Read the Omring story →: https://eposly.io/customers/omring
Talk to us →: https://eposly.io/contact

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