--- title: "Eposly for Specialty Retail | Salesforce-Native POS for High-Touch Stores" description: "Turn every assisted sale into usable customer insight directly inside Salesforce. Eposly executes the full retail transaction natively for high-touch retailers." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Can Salesforce be used as a POS system for retail?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, with Eposly. Eposly is the only 100% Salesforce-native POS — it executes assisted retail transactions (product configuration, pricing, payment, and order creation) directly inside Salesforce without an external POS system. For specialty and high-touch retail environments where Salesforce manages the customer relationship, Eposly completes the transaction inside the same system." } }, { "@type": "Question", "name": "Why is retail transaction data often missing in Salesforce?", "acceptedAnswer": { "@type": "Answer", "text": "Most retail POS systems operate outside Salesforce and sync only summary data back — typically a payment amount and date, without configuration choices, pricing decisions, or interaction context. This leaves Salesforce with incomplete customer records. Eposly solves this by executing the transaction natively inside Salesforce, so the full sale context is captured on the customer record at the moment it happens." } }, { "@type": "Question", "name": "How does Eposly support clienteling in retail?", "acceptedAnswer": { "@type": "Answer", "text": "Eposly builds the transaction data foundation that makes clienteling effective. Every sale captures what was purchased, how it was configured, what pricing applied, and what the customer chose — directly on the Salesforce customer record. Associates see complete purchase history during every interaction, enabling personalized recommendations, accurate follow-ups, and repeat business based on real data." } }, { "@type": "Question", "name": "How does Eposly handle dynamic pricing in jewelry?", "acceptedAnswer": { "@type": "Answer", "text": "Eposly supports real-time external pricing integration, including live precious metal spot prices. During a transaction, staff can reference current market rates, apply them to the configured product, and capture the full pricing context — including the market rate applied, any discretionary adjustments, and the final price — on the Salesforce customer record." } }, { "@type": "Question", "name": "Is Eposly a fit for all retail environments?", "acceptedAnswer": { "@type": "Answer", "text": "Eposly is purpose-built for specialty and high-touch retail: jewelry, luxury goods, configurable products, and consultative selling environments where Salesforce is the operational system. It is not designed for high-volume commodity retail, fiscalised EU retail, or retail environments where self-serve checkout is the primary model." } }, { "@type": "Question", "name": "How does Eposly connect in-store transactions with online orders?", "acceptedAnswer": { "@type": "Answer", "text": "Because Eposly executes transactions natively on the Salesforce customer record, in-store purchases are visible alongside any online orders already on the same record. When Salesforce Commerce Cloud or another online channel is in use, the customer's complete cross-channel history — in-store and online — is unified on one Salesforce record." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://eposly.io" }, { "@type": "ListItem", "position": 2, "name": "Industry", "item": "https://eposly.io/industry" }, { "@type": "ListItem", "position": 3, "name": "Specialty Retail", "item": "https://eposly.io/industry/retail" } ] } ] --- [![Eposly](/assets/eposly-logo-BB9N99PW.svg)](/) Product By Industry [Customers](/customers)[Partners](/partners) Resources Company [Contact us](/contact) [Home](/)/ [Industry](/industry)/ Specialty Retail Industry # Eposly for Specialty Retail Run assisted, high-value sales inside Salesforce, so pricing, configuration, and customer history stay on one record. In high-touch retail environments, sales are assisted, pricing is dynamic, and customer relationships drive revenue. Eposly executes the full retail transaction natively in Salesforce, built for retailers using Salesforce to manage customer relationships and in-store sales. That includes the payments hardware on the counter: terminals and related transaction systems work as part of the same Salesforce flow, so every in-person sale lands on the customer record. [Book a demo](/contact)[Explore capabilities](/product/capabilities) Industry context ## How transactions happen in specialty retail Specialty retail is defined by assisted sales, known customers, and decisions made during the interaction. It runs on conversation, not throughput. A customer, an associate, and a decision reached together. Pricing often reflects configuration or discretionary adjustments made in the moment. Salesforce manages the relationship over time, which makes these [clienteling-driven environments](https://www.mckinsey.com/industries/retail/our-insights/the-future-of-retail) where purchase history drives repeat business. ### Jewelry & precious metals High-value transactions with real-time pricing context. Trust, traceability, and auditability are critical. ### Luxury & specialty retail Repeat business driven by personal relationships. Clienteling is expected and operationally required. ### Configurable high-touch retail Products require explanation, configuration, or guidance. Sales are shaped through conversation, not browsing. The challenge ## Where the Salesforce point-of-sale model breaks in retail In most Salesforce-based retail setups, transactions are executed in external POS or payment systems, and only summary data is synced back. ### Disconnected transaction execution The interaction happens in Salesforce, but the transaction is completed in an external POS or payment system. Only partial data returns. ### Incomplete customer records Salesforce records that a sale occurred, but lacks how the price was determined, what options were selected, what adjustments were made. ### Unreliable clienteling Customer profiles become unreliable. Follow-ups lose relevance. Most clienteling strategies fail because transaction data is incomplete. ### Manual reconstruction Teams rely on memory or external notes to piece together what actually happened during the sale. The Eposly approach ## Your catalogue, inventory and the whole customer journey in Salesforce Eposly executes assisted sales transactions directly inside Salesforce. Pricing, configuration, payment, and order creation happen in a single flow. The transaction is created directly on the customer record. Eposly acts as a Salesforce-native POS for assisted retail environments, removing the need to sync transaction data from external systems. Retailers find their product catalogue, inventory and customer data all in one place. Customer Interaction Product Selection & Configuration Dynamic Pricing & Adjustments Payment Execution Order Record Created Customer Record Updated Key capabilities ## Key POS and clienteling capabilities for specialty retail Built for retailers running assisted sales and clienteling workflows in Salesforce. ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='cls-1'%20d='M24.24,9.04c-.83,0-1.62.18-2.33.49-.82-1.76-2.61-2.99-4.69-2.99-1.4,0-2.67.56-3.6,1.46-1.06-1.25-2.63-2.04-4.4-2.04-3.18,0-5.76,2.58-5.76,5.76,0,.58.09,1.14.25,1.67-1.05,1.04-1.71,2.49-1.71,4.09,0,3.01,2.31,5.48,5.25,5.74,1,1.69,2.85,2.82,4.95,2.82,2.28,0,4.26-1.33,5.19-3.26.47.23,1,.35,1.56.35,1.73,0,3.18-1.22,3.53-2.85.55.18,1.15.27,1.76.27,3.18,0,5.76-2.58,5.76-5.76s-2.58-5.76-5.76-5.76Z'/%3e%3c/svg%3e) ### Salesforce-native transaction execution Execute assisted sales directly inside Salesforce, without leaving the customer record. ### Complete transaction context capture Capture what was sold, how it was priced, and what decisions were made at the moment of interaction. ### Real-time pricing with controlled discretion Incorporate live pricing inputs while allowing sales teams to apply judgment, with all adjustments traceable. ### Customer context at the point of sale Access customer history, preferences, and prior decisions during the interaction. ### Flexible payment execution Support in-store, mobile, and remote payments, plus deposits and held orders, all linked to the same customer record. ### Transaction-driven intelligence Use structured transaction data for segmentation and repeat sales, with follow-ups triggered directly from Marketing Cloud or native Salesforce automation. See it in action ## When a standard retail POS isn't enough Configuration, dynamic pricing, and assisted sales, natively in Salesforce Standard retail POS systems are built for fast, anonymous checkout. Specialty retailers need more: product configuration, live pricing decisions, customer context, and a complete transaction record that lives on the customer in Salesforce. These short demos show Eposly handling exactly that. Mobile POS ## A mobile POS experience for assisted sales and in-store transactions High-touch sales environments where mobility and customer context matter. Environments ## What kind of retail environments is Eposly for? Eposly is built for retail environments where the sale is consultative, the product is complex, and the customer relationship matters more than the single transaction. Each one depends on capturing detailed transaction history and customer purchase behavior in Salesforce. [ ### Furniture and home furnishings Consultative showroom sales with deposits, configured orders, delivery, and final payment on one Salesforce customer record. ](/industry/retail/furniture)[ ### Jewelry showrooms High-value transactions with real-time precious metal pricing and full traceability. ](/industry/retail/jewelry)[ ### Home and lighting retailers Showroom, warehouse, and online sales connected on one Salesforce customer and order record. ](/industry/retail/home-decor-lighting) ### Watch retailers Configuration-heavy sales with warranty tracking and after-sales continuity. ### Showroom retail Consultative sales with complex pricing and deposit management. Why Salesforce-native ## Why Salesforce-native matters for specialty retail Most clienteling tools depend on accurate transaction data in [Salesforce](https://www.salesforce.com/solutions/industries/retail/), and without it, customer profiles stay incomplete. Clienteling tools help teams act on customer data; Eposly ensures that data is complete, accurate, and captured at source. Clienteling only works when transaction data is captured at the moment of sale. - 01 ### Unified customer record Every transaction enriches the customer profile in real time. - 02 ### Reliable clienteling foundation Accurate purchase history, context-rich follow-ups, repeatable personalization. - 03 ### Sales continuity Returning customers are recognized with full context. Interactions continue without reset. - 04 ### Operational clarity Clean, auditable transaction records. Salesforce reflects what actually happened. Related capabilities ## Related capabilities [ ### Transaction Execution Explore ](/product/capabilities/transaction-execution)[ ### Assisted Sales & Checkout Explore ](/product/capabilities/assisted-sales)[ ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20}%20.cls-2%20{%20fill:%20%233B82F6;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='cls-1'%20d='M8.74,3.69c-1.46,0-2.68.99-3.05,2.34h6.11c-.37-1.34-1.59-2.34-3.05-2.34Z'/%3e%3cpath%20class='cls-1'%20d='M23.26,12.82c-1.46,0-2.68.99-3.05,2.34h6.11c-.37-1.34-1.59-2.34-3.05-2.34Z'/%3e%3cpath%20class='cls-1'%20d='M23.26,19.18c1.46,0,2.68-.99,3.05-2.34h-6.11c.37,1.34,1.59,2.34,3.05,2.34Z'/%3e%3cpath%20class='cls-1'%20d='M10.63,21.94c-1.46,0-2.68.99-3.05,2.34h6.11c-.37-1.34-1.59-2.34-3.05-2.34Z'/%3e%3cpath%20class='cls-1'%20d='M10.63,28.31c1.46,0,2.68-.99,3.05-2.34h-6.11c.37,1.34,1.59,2.34,3.05,2.34Z'/%3e%3cpath%20class='cls-1'%20d='M8.74,10.06c1.46,0,2.68-.99,3.05-2.34h-6.11c.37,1.34,1.59,2.34,3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M8.74,10.06c-1.46,0-2.68-.99-3.05-2.34h-1.74c.4,2.28,2.39,4.03,4.79,4.03s4.39-1.74,4.79-4.03h-1.74c-.37,1.34-1.59,2.34-3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M8.74,3.69c1.46,0,2.68.99,3.05,2.34h1.74c-.4-2.28-2.39-4.03-4.79-4.03s-4.39,1.74-4.79,4.03h1.74c.37-1.34,1.59-2.34,3.05-2.34Z'/%3e%3cpath%20class='cls-2'%20d='M23.26,19.18c-1.46,0-2.68-.99-3.05-2.34h-1.74c.4,2.28,2.39,4.03,4.79,4.03s4.39-1.74,4.79-4.03h-1.74c-.37,1.34-1.59,2.34-3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M23.26,12.82c1.46,0,2.68.99,3.05,2.34h1.74c-.4-2.28-2.39-4.03-4.79-4.03s-4.39,1.74-4.79,4.03h1.74c.37-1.34,1.59-2.34,3.05-2.34Z'/%3e%3cpath%20class='cls-2'%20d='M10.63,28.31c-1.46,0-2.68-.99-3.05-2.34h-1.74c.4,2.29,2.39,4.03,4.79,4.03s4.39-1.74,4.79-4.03h-1.74c-.37,1.34-1.59,2.34-3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M10.63,21.94c1.46,0,2.68.99,3.05,2.34h1.74c-.4-2.28-2.39-4.03-4.79-4.03s-4.39,1.74-4.79,4.03h1.74c.37-1.34,1.59-2.34,3.05-2.34Z'/%3e%3cpath%20class='cls-2'%20d='M13.53,6.03c.05.28.09.56.09.85s-.04.57-.09.85h18.26v-1.69H13.53Z'/%3e%3cpath%20class='cls-2'%20d='M3.95,6.03H.2v1.69h3.75c-.05-.28-.09-.56-.09-.85s.04-.57.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M13.53,6.03h-1.74c.08.27.13.55.13.85s-.05.58-.13.85h1.74c.05-.28.09-.56.09-.85s-.04-.57-.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M5.56,6.88c0-.3.05-.58.13-.85h-1.74c-.05.28-.09.56-.09.85s.04.57.09.85h1.74c-.08-.27-.13-.55-.13-.85Z'/%3e%3cpath%20class='cls-2'%20d='M28.13,16c0,.29-.04.57-.09.85h3.75v-1.69h-3.75c.05.28.09.56.09.85Z'/%3e%3cpath%20class='cls-2'%20d='M18.46,15.15H.2v1.69h18.26c-.05-.28-.09-.56-.09-.85s.04-.57.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M20.07,16c0-.29.05-.58.13-.85h-1.74c-.05.28-.09.56-.09.85s.04.57.09.85h1.74c-.08-.27-.13-.55-.13-.85Z'/%3e%3cpath%20class='cls-2'%20d='M28.05,15.15h-1.74c.08.27.13.55.13.85s-.05.58-.13.85h1.74c.05-.28.09-.56.09-.85s-.04-.57-.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M5.84,24.28H.2v1.69h5.63c-.05-.28-.09-.56-.09-.85s.04-.57.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M15.5,25.12c0,.29-.04.57-.09.85h16.38v-1.69H15.42c.05.28.09.56.09.85Z'/%3e%3cpath%20class='cls-2'%20d='M15.42,24.28h-1.74c.08.27.13.55.13.85s-.05.58-.13.85h1.74c.05-.28.09-.56.09-.85s-.04-.57-.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M7.44,25.12c0-.29.05-.58.13-.85h-1.74c-.05.28-.09.56-.09.85s.04.57.09.85h1.74c-.08-.27-.13-.55-.13-.85Z'/%3e%3c/svg%3e) ### Configuration & Pricing Explore ](/product/capabilities/configuration-pricing)[ ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20.cls-2%20{%20fill:%20%233B82F6;%20}%20%3c/style%3e%3c/defs%3e%3ccircle%20class='cls-1'%20cx='12.52'%20cy='12.52'%20r='10.52'/%3e%3cpath%20class='cls-2'%20d='M15.23,17.31c-.51.34-1.35.68-2.43.68-1.32,0-2.49-.51-3.31-1.45-.62-.68-1.02-1.63-1.17-2.8h-1.01v-.8h.93v-.24c0-.26.02-.5.03-.73h-.96v-.81h1.07c.2-1.14.68-2.08,1.33-2.75.83-.86,1.89-1.35,3.22-1.35.96,0,1.71.28,2.17.52l-.33,1.07c-.41-.24-1.09-.46-1.82-.46-.88,0-1.59.31-2.15.89-.49.47-.81,1.21-.98,2.07h4.54v.81h-4.69c-.02.21-.03.46-.03.68v.29h4.72v.8h-4.61c.13.94.46,1.64.9,2.13.6.64,1.42.94,2.29.94s1.61-.33,1.99-.54l.28,1.03Z'/%3e%3cpath%20class='cls-1'%20d='M12.42,23.15c-1.03,0-2.01-.15-2.95-.43,1.37,4.22,5.33,7.28,10,7.28,5.81,0,10.52-4.71,10.52-10.52,0-4.78-3.2-8.81-7.57-10.09.33,1.02.51,2.11.51,3.24,0,5.81-4.71,10.52-10.52,10.52Z'/%3e%3c/svg%3e) ### Payments Explore ](/product/capabilities/payments)[ ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20%3c/style%3e%3c/defs%3e%3cg%3e%3cpolygon%20class='cls-1'%20points='23.39%202.14%2010.72%202%2010.72%2023.77%2027.39%2023.77%2027.39%205.62%2023.39%202.14'/%3e%3cpath%20class='cls-1'%20d='M23.16,2.5v3.47h3.65c.35,0,.51-.43.25-.66l-3.46-3c-.17-.15-.43-.03-.43.2Z'/%3e%3c/g%3e%3cg%3e%3cg%3e%3cpath%20class='cls-1'%20d='M22.98,15.61c0-2.17-1.76-3.93-3.93-3.93s-3.93,1.76-3.93,3.93'/%3e%3ccircle%20class='cls-1'%20cx='19.06'%20cy='7.88'%20r='1.92'/%3e%3c/g%3e%3cline%20class='cls-1'%20x1='14.37'%20y1='17.34'%20x2='23.74'%20y2='17.34'/%3e%3cline%20class='cls-1'%20x1='14.37'%20y1='19.82'%20x2='23.74'%20y2='19.82'/%3e%3c/g%3e%3cpolyline%20class='cls-1'%20points='7.54%205%207.54%2026.77%2024.21%2026.77'/%3e%3cpolyline%20class='cls-1'%20points='4.61%208.23%204.61%2030%2021.28%2030'/%3e%3c/svg%3e) ### Intelligence Explore ](/product/capabilities/intelligence) Customer proof ![David M Robinson](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='utf-8'?%3e%3c!--%20Generator:%20Adobe%20Illustrator%2021.1.0,%20SVG%20Export%20Plug-In%20.%20SVG%20Version:%206.00%20Build%200\)%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%20122.2%2054'%20style='enable-background:new%200%200%20122.2%2054;'%20xml:space='preserve'%20fill='%23333333'%3e%3cg%3e%3cpath%20d='M85.7,2.6H75.6L61.9,31.7L45.6,2.6H36c2.7,1.7,4.3,3.9,6.4,7.9l17.1,29.8L75.6,7.1v31.2c0,3.6-0.7,5.8-3.8,7.9h13.9%20c-3.1-2.1-3.8-4.3-3.8-7.9V10.5C81.9,6.9,82.6,4.7,85.7,2.6'/%3e%3cpath%20d='M111.2,40.5c-6.1-9.2-7.8-12.9-15.7-13.9c5.6-0.4,11.2-5.4,11.2-12.3c0-6.9-4.3-11.7-13.7-11.7h-1.6c7.2,1.7,8,8.8,8,12.3%20C99.6,20,97,26,88.3,26v0.3c7.1,0.4,10.5,6.9,15.1,14.2c3.8,6,6.9,11,13.3,11c2.1,0,4-0.6,5.5-1.5%20C115.8,49.3,113.7,44.2,111.2,40.5'/%3e%3cpath%20d='M18.1,2.6H0c3.1,2.1,3.8,4.3,3.8,7.9v27.8c0,3.6-0.7,5.8-3.8,7.9h18.9c15.6,0,21-12.1,21-21.8C39.8,11.3,31.9,2.6,18.1,2.6%20M16.5,44.5c-5,0-6.4-2.5-6.4-6.2v-34l0,0h8.2c9.5,0,14.3,7.4,14.3,20.1C32.5,37.5,28.6,44.5,16.5,44.5'/%3e%3cpath%20d='M42.2,38.1C42.2,38.1,42.2,38.1,42.2,38.1c-0.2,0.9-1.5,5.8-6.1,8.1c0,0,0,0,0,0h12.4C43.3,43.7,42.2,38.1,42.2,38.1'/%3e%3c/g%3e%3c/svg%3e) ## Luxury jewellery retail powered by Salesforce-native checkout David M Robinson brings the same care and craftsmanship to its point of sale as it does to its jewellery. Every in-store transaction, payment, and customer interaction is captured directly in Salesforce, from the very first moment at the counter to post-sale follow-up. [Read the David M Robinson story](/customers/david-m-robinson) Trusted by Salesforce teams running assisted, in-person sales ![California DMV](/assets/logo-ca-dmv-ChOpnxF8.svg)California DMV ![Omring](/assets/logo-omring-DOW3qg9-.svg)Omring ![QLF Brands](/assets/logo-qlf-brands-BkOavipg.png)QLF Brands ![David M Robinson](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='utf-8'?%3e%3c!--%20Generator:%20Adobe%20Illustrator%2021.1.0,%20SVG%20Export%20Plug-In%20.%20SVG%20Version:%206.00%20Build%200\)%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%20122.2%2054'%20style='enable-background:new%200%200%20122.2%2054;'%20xml:space='preserve'%20fill='%23333333'%3e%3cg%3e%3cpath%20d='M85.7,2.6H75.6L61.9,31.7L45.6,2.6H36c2.7,1.7,4.3,3.9,6.4,7.9l17.1,29.8L75.6,7.1v31.2c0,3.6-0.7,5.8-3.8,7.9h13.9%20c-3.1-2.1-3.8-4.3-3.8-7.9V10.5C81.9,6.9,82.6,4.7,85.7,2.6'/%3e%3cpath%20d='M111.2,40.5c-6.1-9.2-7.8-12.9-15.7-13.9c5.6-0.4,11.2-5.4,11.2-12.3c0-6.9-4.3-11.7-13.7-11.7h-1.6c7.2,1.7,8,8.8,8,12.3%20C99.6,20,97,26,88.3,26v0.3c7.1,0.4,10.5,6.9,15.1,14.2c3.8,6,6.9,11,13.3,11c2.1,0,4-0.6,5.5-1.5%20C115.8,49.3,113.7,44.2,111.2,40.5'/%3e%3cpath%20d='M18.1,2.6H0c3.1,2.1,3.8,4.3,3.8,7.9v27.8c0,3.6-0.7,5.8-3.8,7.9h18.9c15.6,0,21-12.1,21-21.8C39.8,11.3,31.9,2.6,18.1,2.6%20M16.5,44.5c-5,0-6.4-2.5-6.4-6.2v-34l0,0h8.2c9.5,0,14.3,7.4,14.3,20.1C32.5,37.5,28.6,44.5,16.5,44.5'/%3e%3cpath%20d='M42.2,38.1C42.2,38.1,42.2,38.1,42.2,38.1c-0.2,0.9-1.5,5.8-6.1,8.1c0,0,0,0,0,0h12.4C43.3,43.7,42.2,38.1,42.2,38.1'/%3e%3c/g%3e%3c/svg%3e)David M Robinson ![Pearl Morissette](/assets/logo-pearl-morissette-JkjiH5Ig.png)Pearl Morissette ![California DMV](/assets/logo-ca-dmv-ChOpnxF8.svg)California DMV ![Omring](/assets/logo-omring-DOW3qg9-.svg)Omring ![QLF Brands](/assets/logo-qlf-brands-BkOavipg.png)QLF Brands ![David M Robinson](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='utf-8'?%3e%3c!--%20Generator:%20Adobe%20Illustrator%2021.1.0,%20SVG%20Export%20Plug-In%20.%20SVG%20Version:%206.00%20Build%200\)%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%20122.2%2054'%20style='enable-background:new%200%200%20122.2%2054;'%20xml:space='preserve'%20fill='%23333333'%3e%3cg%3e%3cpath%20d='M85.7,2.6H75.6L61.9,31.7L45.6,2.6H36c2.7,1.7,4.3,3.9,6.4,7.9l17.1,29.8L75.6,7.1v31.2c0,3.6-0.7,5.8-3.8,7.9h13.9%20c-3.1-2.1-3.8-4.3-3.8-7.9V10.5C81.9,6.9,82.6,4.7,85.7,2.6'/%3e%3cpath%20d='M111.2,40.5c-6.1-9.2-7.8-12.9-15.7-13.9c5.6-0.4,11.2-5.4,11.2-12.3c0-6.9-4.3-11.7-13.7-11.7h-1.6c7.2,1.7,8,8.8,8,12.3%20C99.6,20,97,26,88.3,26v0.3c7.1,0.4,10.5,6.9,15.1,14.2c3.8,6,6.9,11,13.3,11c2.1,0,4-0.6,5.5-1.5%20C115.8,49.3,113.7,44.2,111.2,40.5'/%3e%3cpath%20d='M18.1,2.6H0c3.1,2.1,3.8,4.3,3.8,7.9v27.8c0,3.6-0.7,5.8-3.8,7.9h18.9c15.6,0,21-12.1,21-21.8C39.8,11.3,31.9,2.6,18.1,2.6%20M16.5,44.5c-5,0-6.4-2.5-6.4-6.2v-34l0,0h8.2c9.5,0,14.3,7.4,14.3,20.1C32.5,37.5,28.6,44.5,16.5,44.5'/%3e%3cpath%20d='M42.2,38.1C42.2,38.1,42.2,38.1,42.2,38.1c-0.2,0.9-1.5,5.8-6.1,8.1c0,0,0,0,0,0h12.4C43.3,43.7,42.2,38.1,42.2,38.1'/%3e%3c/g%3e%3c/svg%3e)David M Robinson ![Pearl Morissette](/assets/logo-pearl-morissette-JkjiH5Ig.png)Pearl Morissette ![Salesforce](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='cls-1'%20d='M24.24,9.04c-.83,0-1.62.18-2.33.49-.82-1.76-2.61-2.99-4.69-2.99-1.4,0-2.67.56-3.6,1.46-1.06-1.25-2.63-2.04-4.4-2.04-3.18,0-5.76,2.58-5.76,5.76,0,.58.09,1.14.25,1.67-1.05,1.04-1.71,2.49-1.71,4.09,0,3.01,2.31,5.48,5.25,5.74,1,1.69,2.85,2.82,4.95,2.82,2.28,0,4.26-1.33,5.19-3.26.47.23,1,.35,1.56.35,1.73,0,3.18-1.22,3.53-2.85.55.18,1.15.27,1.76.27,3.18,0,5.76-2.58,5.76-5.76s-2.58-5.76-5.76-5.76Z'/%3e%3c/svg%3e) AppExchange 5.0 [See what Eposly customers say on AppExchange](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qD0GEAU&tab=r) FAQ ## Frequently asked questions ### How does Eposly handle dynamic pricing in jewelry? Eposly supports real-time pricing inputs combined with controlled human discretion. All adjustments are recorded and traceable within Salesforce. ### Does Eposly replace clienteling tools? No. Eposly ensures the transaction data that clienteling tools depend on is complete, accurate, and captured at source. ### Can Eposly work on tablets and mobile? Yes. Eposly runs on Salesforce, which supports mobile and tablet access for in-store transactions. ### How does Eposly integrate with ERP? External systems are integrated as extensions via clean APIs, without duplicate systems of record. ### Is Eposly suitable for high-volume retail? Eposly is designed for assisted, high-touch selling where customer identity matters, not for anonymous self-service checkout. ### Can Salesforce be used as a POS system for retail? Salesforce is not designed as a traditional POS for high-volume retail. Eposly enables assisted, clienteling-driven transactions where customer identity and interaction context matter. ### Why is retail transaction data often missing in Salesforce? Transactions are typically executed in external POS or payment systems. Only summary data is synced back, leaving pricing decisions, configurations, and context missing. ### How does Eposly support clienteling in retail? Eposly captures complete transaction data in Salesforce, including what was sold, how it was priced, and how the interaction happened. This enables consistent, context-rich clienteling. ### How does Eposly connect in-store transactions with online orders? Because Eposly executes the in-store transaction directly inside Salesforce, the order lands on the same customer record as Commerce Cloud orders and OMS-managed fulfilment. Service teams see what the customer owns across channels, and Marketing Cloud can trigger accessory or maintenance follow-ups from real purchase history, without external reconciliation. ### Is Eposly a fit for all retail environments? No. Eposly is designed for assisted, high-touch retail where customers are known. It is not intended for anonymous, high-volume checkout environments. ## Ready to run the whole sales process inside Salesforce? See how this would work in your Salesforce setup. [Book a demo](/contact)[Explore capabilities](/product/capabilities) ![Eposly](/assets/eposly-logo-BB9N99PW.svg) ![Salesforce Native app](/assets/salesforce-logo-BiJiXbuA.svg)native #### Product - [Overview](/product) - [Capabilities](/product/capabilities) - [Transaction Execution](/product/capabilities/transaction-execution) - [Assisted Sales & Checkout](/product/capabilities/assisted-sales) - [Configuration & Pricing](/product/capabilities/configuration-pricing) - [Payments](/product/capabilities/payments) - [Flexible payment methods](/product/capabilities/flexible-payments) - [Intelligence](/product/capabilities/intelligence) - [Feature List](/product/features) #### Industries - [Industries](/industry) - [Retail](/industry/retail) - [Services](/industry/services) - [Public sector](/industry/public-sector) - [Manufacturing](/industry/manufacturing) #### Company - [About](/about) - [Customers](/customers) - [Ascendx approach](/ascendx-approach) - [Partners](/partners) - [Contact](/contact) #### Resources - [Blog](/blog) © 2026 Eposly. 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