--- title: "Eposly for Premium Services & Healthcare | Salesforce-Native Transactions" description: "Run assisted sales, memberships, treatments, and care transactions natively in Salesforce. Eposly is built for premium services and healthcare teams." lang: en json-ld: | { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://eposly.io" }, { "@type": "ListItem", "position": 2, "name": "Industry", "item": "https://eposly.io/industry" }, { "@type": "ListItem", "position": 3, "name": "Premium Services & Healthcare", "item": "https://eposly.io/industry/services" } ] } --- [![Eposly](/assets/eposly-logo-BB9N99PW.svg)](/) Product By Industry [Customers](/customers)[Partners](/partners) Resources Company [Contact us](/contact) [Home](/)/ [Industry](/industry)/ Services Industry # Eposly for Premium Services & Healthcare Run service, treatment, and membership transactions inside Salesforce, so payment and customer history stay on one record. In high-touch service environments, the customer is known and the transaction is part of the relationship. Eposly executes these transactions natively in Salesforce, keeping service, payment, and customer data connected. Used by teams running Salesforce or [Health Cloud](https://www.salesforce.com/healthcare/cloud/) to manage service and payment workflows. Payments hardware at the front desk, terminals and related transaction systems, runs as part of the same Salesforce flow, so in-person payments land directly on the customer record. [Book a demo](/contact)[Explore capabilities](/product/capabilities) Industry context ## How transactions happen in service environments Premium service environments share three traits: known customer, guided interaction, and transactions tied to the relationship. Operations are increasingly centralized around Salesforce, with customer or patient data, communication history, and service interactions consolidated into a single system. In healthcare, this is often built on [Salesforce Health Cloud](https://www.salesforce.com/healthcare/cloud/). ### Private healthcare & med spas Weight loss clinics, cosmetic treatments, private clinics. Health Cloud environments with telemed and in-person hybrid. ### Wellness & membership services Gyms, wellness centers, treatment programs. Recurring visits and long-term engagement. ### Premium personal services Aesthetic, elective, or high-consideration services. Identity-driven, repeat interactions. ### Hospitality and other service environments Service plus product combinations. Consultation, transaction, follow-up in one flow. The challenge ## Where the service – and the Salesforce model – breaks In many Salesforce service environments, payments are processed in external systems and only partially reflected in Salesforce. ### Disconnected service and payment Service interactions are in Salesforce, but payments happen in external systems. Data arrives late or incomplete. ### No true customer view The relationship system and the transaction system are different. Customer records remain incomplete. ### Inconsistent experiences Personalization becomes inconsistent and follow-ups lose context without complete transaction data. ### Leaking package and membership revenue When packages, memberships, and prepaid sessions are tracked outside Salesforce, balances drift, renewals get missed, and revenue slips through unnoticed. The Eposly approach ## Service, payment, and customer data in one system, Salesforce Eposly enables teams to execute transactions directly inside Salesforce, connecting payment, order, and customer in one flow. The interaction and the transaction happen in the same place. Eposly acts as a Salesforce-native transaction and payment layer for service environments. Patient/Client Interaction Service Selection Pricing & Packages Payment Execution Transaction Record Customer Record Updated Key capabilities ## Key point-of-sale capabilities for service environments, natively in Salesforce Built for service organizations running transactions and payments in Salesforce. ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='cls-1'%20d='M24.24,9.04c-.83,0-1.62.18-2.33.49-.82-1.76-2.61-2.99-4.69-2.99-1.4,0-2.67.56-3.6,1.46-1.06-1.25-2.63-2.04-4.4-2.04-3.18,0-5.76,2.58-5.76,5.76,0,.58.09,1.14.25,1.67-1.05,1.04-1.71,2.49-1.71,4.09,0,3.01,2.31,5.48,5.25,5.74,1,1.69,2.85,2.82,4.95,2.82,2.28,0,4.26-1.33,5.19-3.26.47.23,1,.35,1.56.35,1.73,0,3.18-1.22,3.53-2.85.55.18,1.15.27,1.76.27,3.18,0,5.76-2.58,5.76-5.76s-2.58-5.76-5.76-5.76Z'/%3e%3c/svg%3e) ### Salesforce-native transaction execution Execute the full interaction directly inside Salesforce, without switching systems. ### Complete customer-linked records Capture every transaction with full context on the customer record. ### Real-time context at point of service Give staff access to customer history, purchases, and preferences during the interaction. ### Flexible payment across channels Support in-person, remote, and hybrid journeys, all tied to the same record. ### Transaction-driven intelligence Each interaction enriches Salesforce with structured data for segmentation and follow-ups. ### Consistent reporting and automation Ensure transaction data is complete and immediately available for workflows. ### Service-based and bundled offerings Handle services, packages, memberships, and product combinations naturally. Environments ## Where Eposly helps serve better Eposly is built for service environments where the interaction is personal, the customer is known, and the transaction is part of a longer relationship. Each interaction contributes to a complete transaction history inside Salesforce. ### Private clinics and med spas Telemed plus in-person hybrid with Health Cloud integration. ### Wellness and fitness centers Membership management, package sales, and recurring visit tracking. ### Aesthetic and elective services Personalized pricing and treatment history for high-consideration bookings. ### Hospitality guest services Premium transactions linked to guest profiles and loyalty programs. ### Optical and bespoke services Consultation-to-transaction-to-follow-up workflows. Why Salesforce-native ## Why Salesforce-native matters for in-person services Personalization and continuity depend on accurate transaction data in Salesforce. Revenue is built over time: repeat visits, treatment programs, ongoing relationships. Eposly makes clienteling reliable by ensuring the data is correct at source. If the transaction is not captured in Salesforce, the customer record remains incomplete. - 01 ### Personalized service Recognize customers instantly and tailor interactions based on complete history. - 02 ### Repeat revenue Enable upsell, cross-sell, memberships, and packages to increase lifetime value. - 03 ### Channel consistency In-person, telemed, payment links: all tied to the same customer record. - 04 ### Compliance and governance Single governed environment with consistent access control and traceable records. Related capabilities ## Related capabilities [ ### Transaction Execution Explore ](/product/capabilities/transaction-execution)[ ### Assisted Sales & Checkout Explore ](/product/capabilities/assisted-sales)[ ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20}%20.cls-2%20{%20fill:%20%233B82F6;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='cls-1'%20d='M8.74,3.69c-1.46,0-2.68.99-3.05,2.34h6.11c-.37-1.34-1.59-2.34-3.05-2.34Z'/%3e%3cpath%20class='cls-1'%20d='M23.26,12.82c-1.46,0-2.68.99-3.05,2.34h6.11c-.37-1.34-1.59-2.34-3.05-2.34Z'/%3e%3cpath%20class='cls-1'%20d='M23.26,19.18c1.46,0,2.68-.99,3.05-2.34h-6.11c.37,1.34,1.59,2.34,3.05,2.34Z'/%3e%3cpath%20class='cls-1'%20d='M10.63,21.94c-1.46,0-2.68.99-3.05,2.34h6.11c-.37-1.34-1.59-2.34-3.05-2.34Z'/%3e%3cpath%20class='cls-1'%20d='M10.63,28.31c1.46,0,2.68-.99,3.05-2.34h-6.11c.37,1.34,1.59,2.34,3.05,2.34Z'/%3e%3cpath%20class='cls-1'%20d='M8.74,10.06c1.46,0,2.68-.99,3.05-2.34h-6.11c.37,1.34,1.59,2.34,3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M8.74,10.06c-1.46,0-2.68-.99-3.05-2.34h-1.74c.4,2.28,2.39,4.03,4.79,4.03s4.39-1.74,4.79-4.03h-1.74c-.37,1.34-1.59,2.34-3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M8.74,3.69c1.46,0,2.68.99,3.05,2.34h1.74c-.4-2.28-2.39-4.03-4.79-4.03s-4.39,1.74-4.79,4.03h1.74c.37-1.34,1.59-2.34,3.05-2.34Z'/%3e%3cpath%20class='cls-2'%20d='M23.26,19.18c-1.46,0-2.68-.99-3.05-2.34h-1.74c.4,2.28,2.39,4.03,4.79,4.03s4.39-1.74,4.79-4.03h-1.74c-.37,1.34-1.59,2.34-3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M23.26,12.82c1.46,0,2.68.99,3.05,2.34h1.74c-.4-2.28-2.39-4.03-4.79-4.03s-4.39,1.74-4.79,4.03h1.74c.37-1.34,1.59-2.34,3.05-2.34Z'/%3e%3cpath%20class='cls-2'%20d='M10.63,28.31c-1.46,0-2.68-.99-3.05-2.34h-1.74c.4,2.29,2.39,4.03,4.79,4.03s4.39-1.74,4.79-4.03h-1.74c-.37,1.34-1.59,2.34-3.05,2.34Z'/%3e%3cpath%20class='cls-2'%20d='M10.63,21.94c1.46,0,2.68.99,3.05,2.34h1.74c-.4-2.28-2.39-4.03-4.79-4.03s-4.39,1.74-4.79,4.03h1.74c.37-1.34,1.59-2.34,3.05-2.34Z'/%3e%3cpath%20class='cls-2'%20d='M13.53,6.03c.05.28.09.56.09.85s-.04.57-.09.85h18.26v-1.69H13.53Z'/%3e%3cpath%20class='cls-2'%20d='M3.95,6.03H.2v1.69h3.75c-.05-.28-.09-.56-.09-.85s.04-.57.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M13.53,6.03h-1.74c.08.27.13.55.13.85s-.05.58-.13.85h1.74c.05-.28.09-.56.09-.85s-.04-.57-.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M5.56,6.88c0-.3.05-.58.13-.85h-1.74c-.05.28-.09.56-.09.85s.04.57.09.85h1.74c-.08-.27-.13-.55-.13-.85Z'/%3e%3cpath%20class='cls-2'%20d='M28.13,16c0,.29-.04.57-.09.85h3.75v-1.69h-3.75c.05.28.09.56.09.85Z'/%3e%3cpath%20class='cls-2'%20d='M18.46,15.15H.2v1.69h18.26c-.05-.28-.09-.56-.09-.85s.04-.57.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M20.07,16c0-.29.05-.58.13-.85h-1.74c-.05.28-.09.56-.09.85s.04.57.09.85h1.74c-.08-.27-.13-.55-.13-.85Z'/%3e%3cpath%20class='cls-2'%20d='M28.05,15.15h-1.74c.08.27.13.55.13.85s-.05.58-.13.85h1.74c.05-.28.09-.56.09-.85s-.04-.57-.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M5.84,24.28H.2v1.69h5.63c-.05-.28-.09-.56-.09-.85s.04-.57.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M15.5,25.12c0,.29-.04.57-.09.85h16.38v-1.69H15.42c.05.28.09.56.09.85Z'/%3e%3cpath%20class='cls-2'%20d='M15.42,24.28h-1.74c.08.27.13.55.13.85s-.05.58-.13.85h1.74c.05-.28.09-.56.09-.85s-.04-.57-.09-.85Z'/%3e%3cpath%20class='cls-2'%20d='M7.44,25.12c0-.29.05-.58.13-.85h-1.74c-.05.28-.09.56-.09.85s.04.57.09.85h1.74c-.08-.27-.13-.55-.13-.85Z'/%3e%3c/svg%3e) ### Configuration & Pricing Explore ](/product/capabilities/configuration-pricing)[ ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20.cls-2%20{%20fill:%20%233B82F6;%20}%20%3c/style%3e%3c/defs%3e%3ccircle%20class='cls-1'%20cx='12.52'%20cy='12.52'%20r='10.52'/%3e%3cpath%20class='cls-2'%20d='M15.23,17.31c-.51.34-1.35.68-2.43.68-1.32,0-2.49-.51-3.31-1.45-.62-.68-1.02-1.63-1.17-2.8h-1.01v-.8h.93v-.24c0-.26.02-.5.03-.73h-.96v-.81h1.07c.2-1.14.68-2.08,1.33-2.75.83-.86,1.89-1.35,3.22-1.35.96,0,1.71.28,2.17.52l-.33,1.07c-.41-.24-1.09-.46-1.82-.46-.88,0-1.59.31-2.15.89-.49.47-.81,1.21-.98,2.07h4.54v.81h-4.69c-.02.21-.03.46-.03.68v.29h4.72v.8h-4.61c.13.94.46,1.64.9,2.13.6.64,1.42.94,2.29.94s1.61-.33,1.99-.54l.28,1.03Z'/%3e%3cpath%20class='cls-1'%20d='M12.42,23.15c-1.03,0-2.01-.15-2.95-.43,1.37,4.22,5.33,7.28,10,7.28,5.81,0,10.52-4.71,10.52-10.52,0-4.78-3.2-8.81-7.57-10.09.33,1.02.51,2.11.51,3.24,0,5.81-4.71,10.52-10.52,10.52Z'/%3e%3c/svg%3e) ### Payments Explore ](/product/capabilities/payments)[ ![](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20%3c/style%3e%3c/defs%3e%3cg%3e%3cpolygon%20class='cls-1'%20points='23.39%202.14%2010.72%202%2010.72%2023.77%2027.39%2023.77%2027.39%205.62%2023.39%202.14'/%3e%3cpath%20class='cls-1'%20d='M23.16,2.5v3.47h3.65c.35,0,.51-.43.25-.66l-3.46-3c-.17-.15-.43-.03-.43.2Z'/%3e%3c/g%3e%3cg%3e%3cg%3e%3cpath%20class='cls-1'%20d='M22.98,15.61c0-2.17-1.76-3.93-3.93-3.93s-3.93,1.76-3.93,3.93'/%3e%3ccircle%20class='cls-1'%20cx='19.06'%20cy='7.88'%20r='1.92'/%3e%3c/g%3e%3cline%20class='cls-1'%20x1='14.37'%20y1='17.34'%20x2='23.74'%20y2='17.34'/%3e%3cline%20class='cls-1'%20x1='14.37'%20y1='19.82'%20x2='23.74'%20y2='19.82'/%3e%3c/g%3e%3cpolyline%20class='cls-1'%20points='7.54%205%207.54%2026.77%2024.21%2026.77'/%3e%3cpolyline%20class='cls-1'%20points='4.61%208.23%204.61%2030%2021.28%2030'/%3e%3c/svg%3e) ### Intelligence Explore ](/product/capabilities/intelligence) ## Explore by sub-vertical - [ ### Med spas Learn more ](/industry/services/med-spas) - [ ### Gyms and fitness Learn more ](/industry/services/gyms) - [ ### Healthcare and clinics Learn more ](/industry/services/healthcare-point-of-sale) - [ ### Wineries Learn more ](/industry/services/winery-pos) - [ ### Nonprofits Learn more ](/industry/services/nonprofit-pos) Customer proof ## Services teams executing transactions inside Salesforce ![Omring](/assets/logo-omring-DOW3qg9-.svg) ### Salesforce-native operations for senior care and medical rental Omring runs medical equipment rentals and senior-care operations natively on Salesforce, with checkout, contracts, and billing executed directly on the customer record. [Read the Omring story](/customers/omring) ![Pearl Morissette](/assets/logo-pearl-morissette-JkjiH5Ig.png) ### One connected guest experience across winery and restaurant Pearl Morissette unified tasting room, restaurant, and wine club transactions inside Salesforce, giving every guest a single connected experience from cellar door to follow-up. [Read the Pearl Morissette story](/customers/pearl-morissette) Trusted by Salesforce teams running assisted, in-person sales ![California DMV](/assets/logo-ca-dmv-ChOpnxF8.svg)California DMV ![Omring](/assets/logo-omring-DOW3qg9-.svg)Omring ![QLF Brands](/assets/logo-qlf-brands-BkOavipg.png)QLF Brands ![David M Robinson](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='utf-8'?%3e%3c!--%20Generator:%20Adobe%20Illustrator%2021.1.0,%20SVG%20Export%20Plug-In%20.%20SVG%20Version:%206.00%20Build%200\)%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%20122.2%2054'%20style='enable-background:new%200%200%20122.2%2054;'%20xml:space='preserve'%20fill='%23333333'%3e%3cg%3e%3cpath%20d='M85.7,2.6H75.6L61.9,31.7L45.6,2.6H36c2.7,1.7,4.3,3.9,6.4,7.9l17.1,29.8L75.6,7.1v31.2c0,3.6-0.7,5.8-3.8,7.9h13.9%20c-3.1-2.1-3.8-4.3-3.8-7.9V10.5C81.9,6.9,82.6,4.7,85.7,2.6'/%3e%3cpath%20d='M111.2,40.5c-6.1-9.2-7.8-12.9-15.7-13.9c5.6-0.4,11.2-5.4,11.2-12.3c0-6.9-4.3-11.7-13.7-11.7h-1.6c7.2,1.7,8,8.8,8,12.3%20C99.6,20,97,26,88.3,26v0.3c7.1,0.4,10.5,6.9,15.1,14.2c3.8,6,6.9,11,13.3,11c2.1,0,4-0.6,5.5-1.5%20C115.8,49.3,113.7,44.2,111.2,40.5'/%3e%3cpath%20d='M18.1,2.6H0c3.1,2.1,3.8,4.3,3.8,7.9v27.8c0,3.6-0.7,5.8-3.8,7.9h18.9c15.6,0,21-12.1,21-21.8C39.8,11.3,31.9,2.6,18.1,2.6%20M16.5,44.5c-5,0-6.4-2.5-6.4-6.2v-34l0,0h8.2c9.5,0,14.3,7.4,14.3,20.1C32.5,37.5,28.6,44.5,16.5,44.5'/%3e%3cpath%20d='M42.2,38.1C42.2,38.1,42.2,38.1,42.2,38.1c-0.2,0.9-1.5,5.8-6.1,8.1c0,0,0,0,0,0h12.4C43.3,43.7,42.2,38.1,42.2,38.1'/%3e%3c/g%3e%3c/svg%3e)David M Robinson ![Pearl Morissette](/assets/logo-pearl-morissette-JkjiH5Ig.png)Pearl Morissette ![California DMV](/assets/logo-ca-dmv-ChOpnxF8.svg)California DMV ![Omring](/assets/logo-omring-DOW3qg9-.svg)Omring ![QLF Brands](/assets/logo-qlf-brands-BkOavipg.png)QLF Brands ![David M Robinson](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='utf-8'?%3e%3c!--%20Generator:%20Adobe%20Illustrator%2021.1.0,%20SVG%20Export%20Plug-In%20.%20SVG%20Version:%206.00%20Build%200\)%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%20122.2%2054'%20style='enable-background:new%200%200%20122.2%2054;'%20xml:space='preserve'%20fill='%23333333'%3e%3cg%3e%3cpath%20d='M85.7,2.6H75.6L61.9,31.7L45.6,2.6H36c2.7,1.7,4.3,3.9,6.4,7.9l17.1,29.8L75.6,7.1v31.2c0,3.6-0.7,5.8-3.8,7.9h13.9%20c-3.1-2.1-3.8-4.3-3.8-7.9V10.5C81.9,6.9,82.6,4.7,85.7,2.6'/%3e%3cpath%20d='M111.2,40.5c-6.1-9.2-7.8-12.9-15.7-13.9c5.6-0.4,11.2-5.4,11.2-12.3c0-6.9-4.3-11.7-13.7-11.7h-1.6c7.2,1.7,8,8.8,8,12.3%20C99.6,20,97,26,88.3,26v0.3c7.1,0.4,10.5,6.9,15.1,14.2c3.8,6,6.9,11,13.3,11c2.1,0,4-0.6,5.5-1.5%20C115.8,49.3,113.7,44.2,111.2,40.5'/%3e%3cpath%20d='M18.1,2.6H0c3.1,2.1,3.8,4.3,3.8,7.9v27.8c0,3.6-0.7,5.8-3.8,7.9h18.9c15.6,0,21-12.1,21-21.8C39.8,11.3,31.9,2.6,18.1,2.6%20M16.5,44.5c-5,0-6.4-2.5-6.4-6.2v-34l0,0h8.2c9.5,0,14.3,7.4,14.3,20.1C32.5,37.5,28.6,44.5,16.5,44.5'/%3e%3cpath%20d='M42.2,38.1C42.2,38.1,42.2,38.1,42.2,38.1c-0.2,0.9-1.5,5.8-6.1,8.1c0,0,0,0,0,0h12.4C43.3,43.7,42.2,38.1,42.2,38.1'/%3e%3c/g%3e%3c/svg%3e)David M Robinson ![Pearl Morissette](/assets/logo-pearl-morissette-JkjiH5Ig.png)Pearl Morissette ![Salesforce](data:image/svg+xml,%3c?xml%20version='1.0'%20encoding='UTF-8'?%3e%3csvg%20id='Layer_1'%20data-name='Layer%201'%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2032%2032'%3e%3cdefs%3e%3cstyle%3e%20.cls-1%20{%20fill:%20none;%20stroke:%20%233B82F6;%20stroke-miterlimit:%2010;%20stroke-width:%201.5px;%20}%20%3c/style%3e%3c/defs%3e%3cpath%20class='cls-1'%20d='M24.24,9.04c-.83,0-1.62.18-2.33.49-.82-1.76-2.61-2.99-4.69-2.99-1.4,0-2.67.56-3.6,1.46-1.06-1.25-2.63-2.04-4.4-2.04-3.18,0-5.76,2.58-5.76,5.76,0,.58.09,1.14.25,1.67-1.05,1.04-1.71,2.49-1.71,4.09,0,3.01,2.31,5.48,5.25,5.74,1,1.69,2.85,2.82,4.95,2.82,2.28,0,4.26-1.33,5.19-3.26.47.23,1,.35,1.56.35,1.73,0,3.18-1.22,3.53-2.85.55.18,1.15.27,1.76.27,3.18,0,5.76-2.58,5.76-5.76s-2.58-5.76-5.76-5.76Z'/%3e%3c/svg%3e) AppExchange 5.0 [See what Eposly customers say on AppExchange](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qD0GEAU&tab=r) FAQ ## Frequently asked questions ### Does Eposly work with Salesforce Health Cloud? Yes. Eposly operates within Health Cloud and Salesforce industry cloud environments. Transactions are executed on patient records with full context. This ensures patient, service, and payment data are captured together, supporting complete patient records and compliance requirements. ### Can Eposly handle memberships and packages? Yes. Eposly supports service-based offerings, packages, memberships, and product combinations. ### How does Eposly support hybrid journeys? Through terminals, payment links, and virtual transactions, all linked to the same customer record. ### Does Eposly replace practice management software? No. Eposly is the execution layer that ensures transactions are captured in Salesforce with full context. ### How does Eposly help with compliance? By keeping transactions inside Salesforce with consistent access control and complete audit trails. This reduces reliance on external systems and simplifies audit trails, as all transaction data is captured within Salesforce instead of reconciled and pieced together afterwards. ### How do service providers track payments in Salesforce? Many providers use external systems, which leads to incomplete data. Eposly records transactions directly in Salesforce, including payment, service, and customer context. ### Why is patient or customer data incomplete in Salesforce? Because transactions often happen outside Salesforce. Payment and service data are added later or partially synced, leaving gaps in the record. ### Can Salesforce handle service transactions and payments together? Not by default. Eposly - as the only truly Salesforce-native point-of-sale solution -  enables Salesforce to execute service transactions and payments in one flow, keeping data complete and connected.  ## See how Eposly works for service environments Book a demo to see Eposly in action for your service environment. [Book a demo](/contact)[Explore capabilities](/product/capabilities) ![Eposly](/assets/eposly-logo-BB9N99PW.svg) ![Salesforce Native app](/assets/salesforce-logo-BiJiXbuA.svg)native #### Product - [Overview](/product) - [Capabilities](/product/capabilities) - [Transaction Execution](/product/capabilities/transaction-execution) - [Assisted Sales & Checkout](/product/capabilities/assisted-sales) - [Configuration & Pricing](/product/capabilities/configuration-pricing) - [Payments](/product/capabilities/payments) - [Flexible payment methods](/product/capabilities/flexible-payments) - [Intelligence](/product/capabilities/intelligence) - [Feature List](/product/features) #### Industries - [Industries](/industry) - [Retail](/industry/retail) - [Services](/industry/services) - [Public sector](/industry/public-sector) - [Manufacturing](/industry/manufacturing) #### Company - [About](/about) - [Customers](/customers) - [Ascendx approach](/ascendx-approach) - [Partners](/partners) - [Contact](/contact) #### Resources - [Blog](/blog) © 2026 Eposly. All rights reserved. [Privacy policy](/privacy)[Terms of service](/terms)