Boost sales with Service Cloud
Connect the shop floor with Service Cloud to provide in store customer service.
WOW your customers by efficiently managing cases at the Point of Sale.
From your mobile or lightning POS apps, access customer information and create Salesforce cases.
- In store customer service
- View and manage customer information
- Create cases at the Point of Sale
Give your service team the full picture by connecting customer purchases and cases right into your CRM
Seamlessly connect customer purchases to Service Cloud, giving your Service agent full visibility in to purchase history.
- Connected customer service
- Customer 360°
- Create customer assets at the Point of Sale
Optimise in store service to provide the best possible customer service
Create cases at the Point of Sale to quickly manage and solve customer issues.
- Quickly create cases from the mobile and lighting POS apps
- Easily pull up customer purchase history, to help solve issues quickly
- Process returns and create cases for problem sales
