A practical guide to powering your point of sale with devices that match your environment, your workflows, and your Salesforce-native software.
In industries like retail, healthcare, automotive, and field services, your POS system does more than ring up sales—it drives your entire customer experience. That’s why choosing the right hardware to support your POS software is a strategic decision—not just an IT one.
Whether you’re running a fixed location, mobile team, or both, your devices should match how your business operates. And when your software is built natively on Salesforce—like Eposly—hardware decisions become clearer, faster, and more scalable.
Why Hardware Still Matters in a Cloud-Based World
Cloud-based POS systems offer flexibility and speed, but without the right devices, even the best software can fall short. Common issues like slow checkouts, poor connectivity, and system downtime are often hardware-driven.
The right setup prevents:
- Long checkout lines
- Unstable connections
- Limited mobility for staff
- Missed sales due to hardware failures
That’s why it’s essential to align your POS devices with your environment, customers, and sales goals.
Step 1: Start With Your Real-World Requirements
Before buying any device, ask:
- Is your POS mobile, fixed, or hybrid?
- Will you need to scan barcodes, track serial numbers, or print receipts?
- Is this a customer-facing checkout or rep-facing interface?
- Do you accept tap, chip, swipe—or all of the above?
- How many checkout points will you need?
- Will staff use this in a warehouse, clinic, or field setting?
Your answers shape everything from connectivity to form factor. For example, Eposly customers range from medical suppliers with mobile reps to automotive dealers with in-showroom checkouts—all with different hardware demands.
Step 2: Match Devices to Your Workflow
Here’s how to choose the right hardware by use case:
1. Tablets & Mobile Devices
Best for: Mobile sales reps, field services, pop-ups, small retail
- Lightweight, intuitive, multi-purpose
- Run Eposly + Salesforce apps on the go
- Great for CRM, inventory, and quoting in one place
2. Cash Registers & Drawers
Best for: High-volume retail, showrooms, dealerships
- Handles cash securely
- Works with barcode scanners and receipt printers
- Choose models with Salesforce-compatible connectivity
3. Barcode Scanners
Best for: Inventory-heavy ops, manufacturing, distribution
- Accelerates both sales and inventory control
- Choose handheld or fixed-mount depending on flow
- Eposly syncs real-time inventory into Salesforce
4. Receipt Printers
Best for: Retail or regulated environments needing paper receipts
- Use thermal printers for speed and reliability
- Confirm compatibility with iOS, Android, or Windows devices
5. Payment Terminals
Best for: Any business accepting credit, debit, or contactless payments
- Choose EMV-compliant, mobile-ready models
- Seamlessly integrate with Eposly via our Cybersource by Visa connector
- Ensure devices work with your broader POS setup for smooth checkouts
Step 3: Think Integration-First
The biggest ROI from POS hardware comes when it’s deeply integrated with your tech stack. That’s where Eposly stands out.
Because we’re Salesforce-native, your POS data connects directly to:
✅ CRM for customer history
✅ CPQ for fast quoting
✅ OMS for order fulfillment
✅ Inventory for real-time availability
✅ Payments and tax engines for compliance and processing
This reduces errors, shortens sales cycles, and gives your team a unified view from quote to cash.
Need offline support or advanced workflows? We’ve got those too—with automated updates, payment links, and mobile functionality that works from the showroom to the job site.
Extend Your Expertise in the Salesforce Ecosystem
Want to get even smarter about Salesforce-connected systems? Attend community events like:
You’ll hear from real implementers, admins, and solution architects solving the same problems you’re facing—with hardware, integration, and more.
Final Thoughts: Hardware That Works With You
The best POS hardware does more than process payments—it powers your entire workflow. It supports your team, your customers, and your future growth.
With Eposly, you get the flexibility to choose the tools that fit your business—without compromising speed, accuracy, or integration. Whether you’re selling cars, delivering supplies, or managing field teams, we help you build a POS solution that’s as strong as the platform behind it.