Capability

    Configure products, bundles, and pricing in real time

    Sell configurable products, services, and bundles with flexible pricing, discounts, and real-time adjustments. Manage your catalog and apply pricing rules directly inside Salesforce during the transaction.

    The challenge

    When pricing logic lives outside Salesforce

    When configuration and pricing logic live outside Salesforce, teams can't rely on the price shown being correct. Discounts are applied inconsistently, product availability is stale, and order errors require manual correction.

    • Pricing errors

      Disconnected systems lead to incorrect pricing, missed discounts, and manual overrides.

      Pricing errors

      Disconnected systems lead to incorrect pricing, missed discounts, and manual overrides.

    • Stale product data

      Catalog and inventory information doesn't reflect real-time availability.

      Stale product data

      Catalog and inventory information doesn't reflect real-time availability.

    • No configuration memory

      Past customer choices and preferences aren't available during new transactions.

      No configuration memory

      Past customer choices and preferences aren't available during new transactions.

    • No real-time market context

      In industries with volatile pricing (e.g. commodities), external tools can't reference live rates during the transaction. Prices become outdated before the sale is completed.

      No real-time market context

      In industries with volatile pricing (e.g. commodities), external tools can't reference live rates during the transaction. Prices become outdated before the sale is completed.

    How it works

    Configuration and pricing in one place inside Salesforce

    Real-time context across locations

    Eposly supports scenarios where pricing depends on real-time data, such as market prices or currency rates, and where staff need flexibility during the interaction. The final price is captured with full context, including the market rate, applied adjustments, and who made the decision.

    Products, variants, pricing rules, and inventory all live in Salesforce. Configuration choices update pricing in real time during the interaction.

    Product selected

    Options configured

    Pricing rules applied

    Discount calculated

    Final price displayed

    See configuration and pricing in practice

    Simple to use Salesforce-native configurations for products and pricing

    Features

    Configuration and pricing features

    Salesforce-native product catalog icon

    Salesforce-native product catalog

    Create and manage products directly within Salesforce, with full alignment to customer, pricing, and transaction data.

    Configurable product sales

    Sell products and services with selectable options that affect pricing.

    Bundles and add-ons

    Create and sell configurable bundles and service packages, with pricing that adjusts based on selected components.

    Flexible pricing control

    Apply discounts, negotiated pricing, and customer-specific pricing during checkout.

    ERP and PIM integration

    Sync product catalogs from ERP or PIM systems, ensuring pricing and availability stay aligned across systems.

    Real-time inventory visibility

    Access stock availability across locations in real time, directly during configuration and pricing.

    Real-time external pricing integration

    Reference live market rates, currency conversions, or external price feeds during configuration.

    Price context and audit trail

    Every price shown, adjusted, or overridden is captured with full context on the Salesforce record.

    We needed an app to take card & cash payments in store, link all purchases to contacts records, manage stock and print branded receipts.

    — Yohan Ruparatne

    ★★★★★AppExchange

    In practice

    Where configuration, pricing, and inventory come together

    Wellness studio front desk configuring service packages and pricing on the customer record in Salesforce

    How a spa builds and prices personalised wellness packages

    A front desk coordinator at a spa builds a personalized package for a client combining massage, physiotherapy, and skincare sessions. Membership-based pricing is applied automatically based on the client's subscription tier, and optional add-ons are included at the client's request. The configured package, pricing breakdown, and payment are captured directly on the client's Salesforce record — ready for scheduling, automated follow-up, and renewal tracking.

    Why Salesforce-native

    Accurate pricing and configuration without external systems

    When pricing logic lives outside Salesforce, the record reflects what was charged — not why, not what was configured, not what the customer agreed to. Eposly keeps product configuration, pricing rules, and adjustments inside Salesforce, so every decision is captured with full context at the moment of sale. For teams that used Salesforce CPQ primarily for order configuration and payment — not subscription billing or contract management — Eposly delivers that workflow natively, without the implementation overhead of a full revenue platform.

    • Salesforce-native catalog

      Products, pricing, and availability managed in the same platform as customer data.

    • Real-time pricing accuracy

      No stale data, no batch syncs. Prices reflect current rules and inventory.

    • Inventory visibility across locations

      Check availability across locations during configuration, so pricing and fulfillment decisions reflect real stock.

    • No external tools or integration complexity

      Configuration and pricing logic runs inside Salesforce, removing dependency on external tools and reducing integration overhead. For teams evaluating CPQ or Revenue Cloud for order configuration and payment, Eposly handles that specific workflow natively — without the implementation overhead of a full revenue lifecycle platform.

    Related capabilities

    Explore other capabilities

    Salesforce-Native Transaction Execution

    Explore

    Assisted Sales & Checkout

    Explore

    Payments & Cashiering

    Explore

    Customer & Transaction Intelligence

    Explore

    FAQ

    Frequently asked questions

    Yes. Eposly supports configurable products with options, variants, and dependencies that affect pricing and availability. Product structures are managed natively in Salesforce.

    Eposly supports customer-specific pricing, including negotiated rates, contract pricing, and volume-based discounts. These are applied in real time during the transaction, ensuring staff always use the correct pricing without manual adjustments.

    Eposly supports integration with ERP and PIM systems to sync product catalogs, pricing, and inventory data into Salesforce. Updates flow through automatically, so staff always work from a consistent and current view of products and stock.

    Yes. Eposly can integrate with external price feeds (e.g., live gold or commodity prices) so that configuration and pricing reflect real-time market conditions. The final agreed price, including any manual adjustments, is captured with full audit context.

    Eposly focuses on configuration within assisted transaction workflows. It enables staff to configure products and apply pricing directly during the interaction, without relying on separate tools or processes.

    Yes. Configuration can be structured step-by-step, guiding staff through valid options and reducing the risk of incorrect selections. Each step adapts to previous choices, so only valid combinations are presented during the transaction.

    Pricing is calculated in real time based on defined rules, customer context, or product combinations. No manual input or separate calculations are required.

    Yes. Pricing logic is managed within Salesforce, ensuring consistency across all locations and teams. Updates to rules, discounts, or contract pricing take effect immediately, without redeploying tools or retraining staff.

    Validation rules ensure only valid combinations and pricing can be applied, reducing the need for corrections after the transaction. Staff are guided through allowed options, and overrides are captured with full context on the Salesforce record.

    No. Once configured, products and pricing flow directly into the order and transaction without duplication. The final configuration, applied rules, and pricing decisions are recorded together on the Salesforce record.

    Ready to run the whole sales process inside Salesforce?

    See how this would work in your Salesforce setup.

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