SALESFORCE POS

    Salesforce POS: run transactions inside Salesforce

    For high-touch and guided sales

    Configure the sale, apply pricing, and take payment in one flow – on the customer record, in Salesforce.  You can see what was sold, how it was priced, and why. Every sale makes your customer data more useful.

    Salesforce record updated
    Inventory synced
    Eposly order summary shown on a Salesforce customer record
    Trusted by public sector and high-touch retailers
    California DMVCalifornia DMV
    OmringOmring
    QLF BrandsQLF Brands
    David M RobinsonDavid M Robinson
    Pearl MorissettePearl Morissette
    California DMVCalifornia DMV
    OmringOmring
    QLF BrandsQLF Brands
    David M RobinsonDavid M Robinson
    Pearl MorissettePearl Morissette

    The Problem

    When the POS and the transactions happen outside Salesforce

    Salesforce runs your business. But the transaction – configuring the sale, applying pricing, and taking payment – happens outside it. Disconnected external point of sale (POS) systems, payment apps, and checkout tools leave you with fragmented data, manual reconciliation, and limited customer understanding.

    Disconnected transaction systems

    Transactions are processed in systems separate from Salesforce, creating data silos and partial records.

    Fragmented customer data

    Customer data and payment data live in different places. Reconciliation and data sync is manual and error-prone.

    Multiple systems to maintain

    Every external POS needs a connector to Salesforce, and that connector needs testing and fixes with every Salesforce release and every new location.

    Payments hardware outside Salesforce

    Terminals and related transaction systems run disconnected from Salesforce and the customer record, adding operational complexity to every in-person sale.

    The Forced Compromise

    Two imperfect options.

    To run transactions, from order configuration to payment processing, you either leave Salesforce or overbuild inside it.

    Positioning schema showing Revenue platforms, Eposly, and POS toolsPositioning schema showing Revenue platforms, Eposly, and POS tools

    Revenue platforms

    Revenue and Commerce Platforms, CPQ

    Designed for long lifecycles: contracts, subscriptions and renewals. Too heavy for point-of-sale and assisted transaction scenarios. Unnecessary cost and implementation overhead.

    Overbuilding

    Eposly POS

    Transaction execution layer

    Eposly point-of-sale (POS) is purpose-built for assisted sales with configuration and pricing variation that are too complex for a basic payments processing app but do not require full revenue lifecycle platform. Executes directly inside Salesforce, where customer context lives. Faster to deploy and cheaper to run: changes are made in Salesforce, and there's no separate POS or connector to license and maintain.

    The right fit

    POS & checkout tools

    High-volume, disconnected retail POS

    Traditional POS systems are built for anonymous, high-volume checkout outside Salesforce. The transaction breaks continuity with the customer record, leaving partial data and manual reconciliation behind.

    Stepping outside Salesforce

    Why Eposly

    A Salesforce POS that runs where your customer data lives

    Eposly is a Salesforce point of sale (POS) built natively on the platform: configure orders and price, and process payments on the customer record, in one flow. Eposly executes transactions directly inside Salesforce, where your customer data, workflows, and business logic already live. No middleware or complex integrations. No data reconciliation. No rigid POS set-ups. Transactions follow the roles, permissions, field-level security and audit settings you already manage in Salesforce.

    Point of sale, payments, inventory, and loyalty in Salesforce

    Eposly Salesforce POS: payments, orders, inventory, and loyalty inside Salesforce, with PCI-compliant payment gateways such as Stripe, Adyen, Square and CardConnect.

    Every sale runs inside Salesforce. Take cards, wallets, cash, deposits, payment links and scheduled payments on a saved card, through popular PCI-compliant gateways such as Stripe, Adyen, Square and CardConnect.

    Core Capabilities

    BUSINESS IMPACT OF SALESFORCE POS

    Turn every sale into usable business insight

    With Eposly transactions and payments don't just get completed – they become usable data. Every sale captures context your teams can act on immediately, across sales, operations, service, and marketing. Every sale and payment is a Salesforce record, so your Flows, Apex and Agentforce agents can act on it the moment it's recorded.

    Customers who come back

    Staff see what each customer has bought, ordered and still owes, so the next sale, follow-up or service visit starts from real history.

    Learn more about Customers who come back →

    Less admin for store and finance teams

    The order, payment and receipt are done once, in Salesforce. There's no re-keying, and no matching a POS export against Salesforce.

    Learn more about Less admin for store and finance teams →

    One less system to secure and maintain

    Transactions stay in the org you already govern, with no separate POS database or connector to keep alive.

    Learn more about One less system to secure and maintain →

    SALESFORCE POS BY INDUSTRY

    Eposly is built for sales that need a conversation, not just an anonymous checkout

    If your team completes the sale in person, at a counter, in the field, at a show room, or over the phone, Eposly runs the whole transaction inside Salesforce. Scan products, look up inventory and customers, configure the order, apply discounts and tax, take card, contactless, wallet, or split payments, create receipts and issue refunds. 

    Specialty retail store interior where associates run assisted, in-person sales natively in Salesforce

    Specialty retail

    Assisted selling with configurable pricing and in-store transactions.

    Learn more about Specialty retail →
    Clinician meeting a patient in a premium healthcare setting where Eposly runs payments on the Salesforce record

    Premium services & healthcare

    High-touch service transactions executed during customer interaction.

    Learn more about Premium services & healthcare →
    Public sector service counter where staff take payments and manage the cash register natively in Salesforce

    Public sector

    Permits, licensing, and cashiering — all handled inside Salesforce.

    Learn more about Public sector →
    Manufacturing and industrial sales counter executing transactions natively in Salesforce

    Manufacturing & industrial

    Counter and branch sales with contract pricing and inventory context.

    Learn more about Manufacturing & industrial →

    See Salesforce POS in action

    A quick look at how simple it is to complete orders and take payments directly inside Salesforce. Watch the video below, or skip ahead and try the interactive demo yourself.

    Try the interactive demo
    Explore capabilities →

    The Platform

    Unite transaction data and the customer record in CRM

    Eposly transaction execution layer connecting Sales, Inventory, Pricing, Loyalty, and Payments to SalesforceEposly transaction execution layer connecting Sales, Inventory, Pricing, Loyalty, and Payments to Salesforce

    Works with the Salesforce you already run

    • Sales Cloud and Service Cloud

      Purchases, orders and payments on the customer record

    • Agentforce Health (Health Cloud)

      Patient-paid transactions on the patient record

    • Flow, Apex and Agentforce

      Act on every sale the moment it's recorded

    • Reports and dashboards

      Revenue by location, product and staff member

    • Commerce Cloud and Order Management

      Works alongside your online store and fulfilment

    “Eposly is transforming our business. Enabling retail stores to connect better with customers and allow us to meet critical distributor KPIs.”

    — Jo Cameron, Digital Transformation Lead, David M Robinson

    “Eposly has really changed our day-to-day processing environment — overall, our employees are much more satisfied with their jobs and productivity.”

    — Julie S., Vice President, Motive Energy

    AppExchange
    5.0

    Ready to run the whole sales process inside Salesforce?

    See how this would work in your Salesforce setup.

    Book a demoExplore features