Capability
Process payments within the same Salesforce flow — no external payment system handoff. Eposly supports multiple payment methods, split payments, deposits, refunds, and receipts, all captured on the customer record.
The challenge
Payments in Salesforce are often handled through external systems and only partially synced back.
This leads to missing transaction data, limited visibility, and ongoing reconciliation work, making it difficult to track payment status, reporting, and customer activity accurately.
Payments should be recorded in Salesforce, not reconciled later.
Payment records must be matched back to Salesforce orders manually or through batch processes.
Payment confirmations exist outside Salesforce, complicating compliance and reporting.
External tools may not support split payments, deposits, or refunds tied to the original order.
Card, terminal, and remote payments handled directly in the transaction flow.
The Eposly approach
Payment is captured as part of the transaction flow. No handoff, no external ledger, no reconciliation.
Transaction
#TXN-4821Amount
$4,200.00
Receipt sent to customer
How it works
Every payment step, from transaction creation to the moment the Salesforce record is updated, runs inside one connected flow. No external portals, no manual reconciliation, no broken context.
Transaction created
Payment method selected
Processing
Confirmation
Receipt generated
SF record updated
Payment ecosystem
Eposly integrates with leading PCI-compliant payment gateways. Card data is tokenized at the provider level and never stored in Salesforce.
Card networks
Digital wallets
Gateways
Alternative
Additional payment providers can be connected through Eposly's gateway integration architecture.
Key features
Accept credit cards, debit cards, digital wallets, and contactless payments.
Connect to Stripe, Adyen, Square, and CardConnect.
Allow multiple payment methods within a single transaction.
Accept deposits or installment payments when needed.
Process refunds directly within Salesforce.
Monitor successful, declined, and pending transactions instantly.
Process payments using stored card details or over the phone (mail order/telephone order) directly within Salesforce.
Accept gift cards, promotional coupons, and client account credits as payment methods.
Support cash, cheque, room charge, and other non-digital payment methods alongside card payments.
Payment processing through certified PCI-compliant providers. Card data is tokenized and never stored in Salesforce.
“Users love the simple, quick way they can process customers. Everything is in Salesforce… managers can see reports in real time.”
— Dominic Delano
In practice
A citizen visits a county office to pay for a building permit. The clerk pulls up the permit application in Salesforce, reviews the associated fees, and processes a split payment — part by card, part by check. A receipt is generated automatically and linked to the permit case. The payment appears instantly in the agency's Salesforce dashboard for audit and reporting purposes, with no manual reconciliation required.
Why Salesforce-native
Payments are captured on the Salesforce record as part of the transaction. Nothing to reconcile.
Every payment event is logged and auditable inside Salesforce.
Payment processing inherits Salesforce security infrastructure and compliance.
Connect to the payment provider that fits your market and requirements.
Because card data is handled by the payment gateway and never enters Salesforce, your PCI compliance scope stays minimal.
Related capabilities
FAQ
See how Eposly processes payments natively inside Salesforce.
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