Retail

    Salesforce-native POS and transaction execution for home and lighting retailers

    One record from showroom to warehouse to online. Eposly executes the sale and the payment inside Salesforce, so the customer, the order, payment, and fulfilment status stay connected instead of split across systems.

    Can a home decor or lighting retailer run its POS on Salesforce?

    Yes. With a Salesforce-native point of sale, the lead, the order, and payment are created in Salesforce rather than a separate POS database, so showroom, warehouse, and online teams can work from the same Salesforce customer and order record.

    How Eposly fits home and lighting retail

    Eposly executes the retail transaction inside Salesforce. Staff capture the lead in-store, build the sales order, take payment through one transaction flow, and keep fulfilment status connected on the same customer record. The transaction is created in Salesforce rather than a separate POS database, so there is no separate POS dataset to reconcile back.

    Eposly completes the Salesforce stack at the point of sale rather than adding another system beside it. Executing transactions and taking payments in-store is the operationally hard part: terminals, receipts, cash handling, compliance, gateways. Eposly specialises in that layer inside Salesforce, so your team builds the customer relationship and the platform runs the transaction.

    What you get and how Eposly works on Salesforce

    • 100% Salesforce-native point of sale

      The lead, order, and payment are created inside Salesforce, not a separate POS database, so there is nothing to reconcile back.

    • One customer and order record across channels

      Showroom, warehouse, and online work from the same Salesforce customer and order record, so the customer view stops fragmenting across systems.

    • Lead capture on the showroom floor

      Capture and qualify customers in-store as a lead on the record, so high-consideration home and lighting purchases reach Salesforce qualified.

    • Fulfilment status on the same record

      Order, payment, and the Salesforce fulfilment workflow stay connected. A connected OMS or ERP can still orchestrate, with fulfilment status visible in Salesforce.

    • Card, cash, and mobile in one flow

      Manage card, cash, and mobile payment methods through one Eposly transaction flow, on PCI-compliant gateways including Adyen, Stripe, Square, CardConnect, and TSYS.

    • Inventory and pricing on platform

      Inventory, Cash Register, and Custom Pricing run natively in Salesforce, so stock and pricing sit with the customer and order record.

    • Staged and multi-address delivery on one order

      The Salesforce implementation can hold multiple delivery dates and addresses against a single order and customer record, so a part-shipped or multi-room order stays connected instead of split across systems.

    • Deposits on long-lead orders

      Take a deposit at the counter by split or partial payment, save the order, and complete the balance when the item ships, all on the same customer record.

    • Trade and project accounts

      The Salesforce implementation can associate project or trade-account pricing and history with the customer record, so repeat trade buyers keep one record across orders.

    Salesforce-native by design

    A traditional retail POS completes the sale in its own system and syncs a summary back to Salesforce later, so the customer record is only ever a partial, delayed copy. Eposly inverts that: every element of the transaction is executed inside Salesforce, on the customer and order record, as it happens. No parallel POS system, no reconciliation back from a separate database.

    • Same objects, automations, security, and audit model

      The transaction lives on the standard Salesforce record with the org's roles, permissions, field security, and audit controls.

    • No middleware, no separate database, no sync

      The sale is created in Salesforce as it happens, so there is no external POS dataset to reconcile back.

    • PCI-compliant payment gateways connected natively

      The Salesforce transaction flow connects to gateways including Adyen, Stripe, Square, CardConnect, and TSYS.

    Customer proof

    QLF Brands, a Dutch homewares and lighting retailer, runs Eposly across showrooms, warehouse, and e-commerce on Salesforce Sales and Service Cloud. Eposly holds a 5.0 rating from 26 reviews on the Salesforce AppExchange. No customer quote is published for QLF Brands; do not add one.

    +125%

    time spent with customers

    -50%

    fulfilment management time wasted

    Salesforce AppExchange partner badge
    AppExchange
    5.0

    Questions buyers ask

    Capture the lead in-store, build the sales order, take payment, and keep fulfilment status connected to the same Salesforce customer and order record. The transaction is created in Salesforce rather than first in a separate POS system, so there is nothing to reconcile back later.

    Staff can manage card, cash, and mobile payment methods through the same Eposly transaction flow at the point of interaction, and the transaction is created on the customer record as it happens.

    Order creation, payment, and the Salesforce fulfilment workflow stay connected on the same record. Where a connected order management system or ERP performs the orchestration, the fulfilment status stays visible on the Salesforce record rather than in a disconnected system.

    Yes, 100% native. Same objects, security, and audit model as the rest of your Salesforce org. No middleware, no separate POS database, no sync.

    Yes. Card, cash, and mobile payment methods are managed through the same Eposly transaction flow at the point of interaction.

    The Salesforce implementation can capture and qualify customer information in-store as a lead on the record.

    Explore capabilities and use cases

    Ready to run the whole sales process inside Salesforce?

    Eposly fits home and lighting retailers who already run Salesforce, take high-consideration purchases across showroom and online, manage staged or multi-address delivery.

    Book a demoExplore capabilities