Capability

    Multi-location POS, native to Salesforce

    A multi-location POS lets a business run point of sale across many stores or service sites from one system, with consistent products, pricing, permissions, and reporting. Eposly does this natively inside Salesforce: every location executes the full transaction on the same customer record and data model, so there is no per-store system to reconcile and no separate database to sync. Head office sees every site in real time.

    The challenge

    Multi-store operations fragment fast

    Growth multiplies systems. A new store means another POS instance, another data export, and another reconciliation at month end. Configuration drifts between sites, permissions are managed store by store, and no one has a single, current view of performance across locations. The customer record is split across the places a sale can happen.

    • Reconciliation across sites

      Separate POS databases have to be trued up against Salesforce, store by store.

      Reconciliation across sites

      Separate POS databases have to be trued up against Salesforce, store by store.

    • Inconsistent setup

      Products, pricing, tax, and receipts are configured per store and drift apart.

      Inconsistent setup

      Products, pricing, tax, and receipts are configured per store and drift apart.

    • Fragmented control

      User access and permissions are managed location by location.

      Fragmented control

      User access and permissions are managed location by location.

    • No single view

      Performance, cash position, and inventory live in each store's system, not head office.

      No single view

      Performance, cash position, and inventory live in each store's system, not head office.

    How it works

    Configuration and pricing in one place inside Salesforce

    Real-time context across locations

    Eposly supports scenarios where pricing depends on real-time data, such as market prices or currency rates, and where staff need flexibility during the interaction. The final price is captured with full context, including the market rate, applied adjustments, and who made the decision.

    Products, variants, pricing rules, and inventory all live in Salesforce. Configuration choices update pricing in real time during the interaction.

    Product selected

    Options configured

    Pricing rules applied

    Discount calculated

    Final price displayed

    See configuration and pricing in practice

    Simple to use Salesforce-native configurations for products and pricing

    Features

    Centralized control across every location

    Centralized multi-location control icon

    Centralized multi-location control

    Manage store operations from a single Salesforce environment.

    Store-level user management and role-based permissions

    Managers control access per location, with the Salesforce security model.

    Location-specific tax configuration

    Tax rules set per site for regional requirements.

    Custom order types by location

    Adapt workflows to each site's operational process.

    Multi-location revenue and performance reporting

    Revenue, product, and site performance in native Salesforce dashboards.

    Real-time inventory visibility across locations

    Stock availability across stores in real time.

    Cash Register settings per location

    Drawer and session configuration by site, with end-of-day reconciliation across drawers and offices.

    Consistent checkout across sites

    The same transaction flow everywhere, on one record.

    Users love the simple, quick way they can process customers. Everything is in Salesforce… managers can see reports in real time.

    — Dominic Delano

    ★★★★★AppExchange

    In practice

    Trusted across hundreds of sites

    California DMV

    California DMV runs Eposly across 380+ field offices

    California DMV runs Eposly across 380+ field offices, with real-time audit and compliance traceability and live dashboards for cash and revenue by location.

    Read the California DMV story

    QLF Brands

    QLF Brands runs Eposly across showrooms, warehouse, and e-commerce

    QLF Brands runs Eposly across showrooms, a warehouse, and e-commerce, with one view of the customer and inventory across every channel.

    Read the QLF Brands story

    Why Salesforce-native

    Why a Salesforce-native multi-location POS wins

    When every location executes on the same Salesforce data model, head office does not have to reconcile store databases or wait for exports. Rollouts, permissions, tax, and reporting are configured centrally and enforced everywhere, while each site keeps the local settings it needs.

    • One data model

      Every location writes to the same Salesforce objects, so there is no cross-store reconciliation and no separate ledger.

    • Roll out a new site fast

      A new location is configuration on the platform you already run, not another system to buy and integrate.

    • Real-time head-office view

      Revenue, cash position, and inventory across all sites update as sales happen, in standard Salesforce reports.

    • Security by location, centrally

      Role-based permissions per store within the Salesforce security and audit model.

    • Automations fire everywhere instantly

      Flows, approvals, and Agentforce act on each sale at every site with no webhook latency.

    Related capabilities

    Explore other capabilities

    Salesforce-Native Transaction Execution

    Explore

    Assisted Sales & Checkout

    Explore

    Payments & Cashiering

    Explore

    Customer & Transaction Intelligence

    Explore

    FAQ

    Frequently asked questions

    A point-of-sale system that runs across multiple stores or service sites from one place, with consistent products, pricing, permissions, and reporting. Eposly runs it natively in Salesforce, so every location works on the same customer record and data model.

    Yes. With Eposly, each store executes the full transaction inside Salesforce on shared objects, so head office gets one real-time view across sites with no per-store database to reconcile.

    Tax rules are configured per location, and user access is managed per store through the Salesforce security model, so each site follows its own rules while control stays central.

    A new site is configuration on the Salesforce platform you already run, not another POS system to buy and integrate, so locations can be added as part of the existing build.

    Yes. Revenue, cash position, inventory, and performance across every site update in real time in standard Salesforce reports and dashboards, because every transaction is a native Salesforce record.

    They describe the same need: running POS consistently across more than one site. Eposly supports retail stores, service sites, and public-sector offices on one Salesforce environment.

    FURTHER READING

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