Public sector

    Licensing payments and cash register management inside Salesforce

    Take license, permit and tag fees at the district office counter in Salesforce, with the cash register in Salesforce and each payment linked to the licensee's record.

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    An annual resident hunting license on a licensee's order in Eposly
    Cash register in Salesforce

    Many licensing agencies run applications and licensee records in Salesforce, but take fees in a separate cashiering tool. Eposly brings the counter into Salesforce. Clerks open the licensee, add the license or permit priced by the agency's fee schedule, and take cash, card or check. Drawers, receipts and end-of-day reconciliation are managed in Salesforce.

    • Cash register management at every district office, in Salesforce
    • Fees priced by rules configured for the agency's fee schedule
    • Each payment linked to the licensee's record in Salesforce

    At the district office

    What makes a licensing counter different?

    Every fee follows a rule, and every dollar has to be accounted for.

    Many products, many tiers

    Annual, multi-year and lifetime licenses, resident and non-resident rates, age-based prices, tags and draw fees.

    The fee is set by policy

    Clerks apply the agency's fee schedule, not a price they choose.

    Discretion needs a record

    Waivers and adjustments happen, and each one has to show who applied it.

    Cash is still taken in person

    District offices handle cash and checks alongside cards, and every drawer has to balance.

    Revenue belongs to programs

    Hunting, fishing, parks and outfitter licenses often fund different programs, so finance needs clean data per transaction.

    A hunting license

    How does Eposly handle a hunting license sale at a district office?

    One order in Salesforce, from the fee to the closed drawer.

    Try the interactive demo →
    The Eposly screen for the selected step

    How are application, renewal, exam and inspection fees collected?

    License, renewal, exam and inspection fees can be configured as items in Salesforce and priced according to the agency's fee schedule. The clerk adds the fee to an order for the licensee and takes payment at the counter, so the payment is linked to the license it pays for.

    What does a licensing counter need from a payment system?

    A licensing agency needs to
    How Eposly handles it
    Capability
    Manage the cash register
    Cash drawers with logged opens and per-user attribution, mixed tender, receipts printed from Salesforce and end-of-day reconciliation across drawers and offices
    Apply the fee schedule
    Pricing rules configured for the agency's fee schedule, for example by license type, residency, age or tag, applied as the order is built
    Record waivers and adjustments
    Recorded on the transaction; agencies manage the required approvals with their Salesforce processes
    Take payment at the desk
    Cash, card, check or a split, with partial payments where the agency allows them
    Link the fee to the license
    The order and payment are created in Salesforce, linked to the licensee
    Report by office
    Every transaction and drawer is in Salesforce, ready for reports and dashboards by office and clerk

    Which licensing desks is this for?

    Any desk that takes licensing fees in person on a Salesforce platform: wildlife and fish-and-game district offices, professional licensing boards, business registration and environmental permitting counters.

    Payments

    How do licensees pay at the counter?

    • License, permit or tag todayCash, card, check or a split, in one step.
    • Fee with a waiver or adjustmentRecorded on the transaction, then paid as above.
    • Partial paymentPart of the fee now, the balance later, on the same order.
    Taking payment for a license in Eposly
    California DMV selected Eposly's Salesforce-native Point of Sale and Cash Register module for permit and registration payments on Salesforce Government Cloud.
    California DMV
    Read the California DMV story →

    Where do licensing agencies fit within public sector?

    State licensing and regulatory agencies are one of the agency types Eposly serves with public sector payment solutions: a licensee on record, fees set by policy and cash at the counter. For permits, licenses and taxes at city hall, see cities and municipalities.

    Main industry pagePublic sectorBack to public sector →City countersCities and municipalitiesLearn more →

    Government licensing one-pager

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    Questions buyers ask

    How are fee waivers controlled and recorded?

    A waiver or adjustment is recorded on the transaction, linked to the licensee's record. Agencies can use their Salesforce processes to manage the required approvals.

    Can license fees follow policy-driven fee tables?

    Yes. Pricing rules are configured for the agency's fee schedule, for example by license type, residency, age or tag, and Eposly applies them as the order is built. The attributes the rules use, such as residency and age, need to be held in Salesforce.

    Does Eposly replace government licensing software?

    No. Applications, eligibility, draws and license issuance stay in your licensing solution on Salesforce. Eposly takes the fee and manages the cash register on the same platform.

    Does each counter clerk need a Salesforce license?

    Yes. Every clerk who takes payment in Eposly needs a Salesforce user license.

    Bring the licensing counter into Salesforce

    See how a counter transaction runs inside Salesforce.

    Try the interactive demoRead the California DMV story →Talk to us →